Frequently Asked Questions

No. ProGrass is a completely Independent business enabling them to source their own products from local suppliers and make unrestricted business decisions without having to answer to anyone.

You don’t have to be in, all we need is access and you will receive a reminder via email, text or phone call in advance so you can open gates etc for us to gain entry.

Payment will be required after each visit.  The operator will take the payment by either card, cheque or cash.

No, and you can cancel at any time. For direct debit schemes, this will be worked out on a work done against payments received basis which will leave a credit or balance.

We are based in Bingham, Nottingham and cover the whole of the Nottinghamshire area as well as some of the adjoining fringes of Derbyshire, Leicestershire and Lincolnshire. If in doubt please contact us and we can provide an answer for you.

We have public, liability and employer liability insurance and are trained and fully qualified to use all of our products, tools and machinery.

This has changed with the more environmentally friendly products we mostly use being grey micro granules and we would suggest 1 day on either side is ok providing it is not cut too short.

Yes. The products we use are carefully chosen and among the most child and pet-friendly that are available. The environment is of paramount importance to us and we always make sure all areas of safety are adhered to.

We will always do our best to adhere to weather conditions and being independent gives us the flexibility to make a decision that if they are unsuitable we will reschedule until conditions improve.

We use superior commercial products that can only be applied professionally by fully trained, qualified and insured staff. This often works out cheaper than applying them yourself.